Weprovide quality outsourced call center and customer contact services that communicate your brand values through Japanese
style "omotenashi" hospitality.
Through our customer service and customer contact operations, we support the relationship between our client companies and their customers, and take pride in the improved corporate value we offer to our clients.
Since our founding in Japan in 1994, our business has grown around our contact center operations. We do more than just handle order-taking and inquiries on behalf of our clients by providing better individual communication through our services and customer contact operations which support our clients and the relationships with their customers. Through our continued pursuit of reliable service quality, we take delight in helping our clients gain the trust of their customers, enhance their corporate value, and achieve better results. In addition to our contact center services, upon request we can also provide a variety of related services including quality EC support and efficient, inexpensive BPO services. By establishing locations in Asia and the West, we hope to provide our services to a greater number of companies across a broad area. Please feel free
to contact us to find out more about our serviced.
OUR MISSION
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Delivering heart to heart interactions while placing a solid emphasis on dialogue and professionalism.
At Tele-net we take time to really get to know your business. Once we understand your core principles and values, we ensure that we deliver your message and follow your ethos as we communicate with clients on your behalf. We go above and beyond to tailor our services towards the unique needs of our customers. It is this level of detail and personalization that places us above our competitors.
OUR SOCIAL RESPONSIBILITY
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We strive to be a model corporate citizen, and recognize the responsibility to work in partnership with the communities in which we operate.
We feel that through volunteer work, our employees will have a truly eye-opening and rewarding experience, since this experience will also enrich our employees sense of customer service in our day-to-day interactions with our clients.
BEHAVIORAL GUIDELINES
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- We will always stand by our customer.
- We will always comply with the laws and regulations.
- We will do our best.
- We will always work at a brisk pace.
- We will always contribute to society in a positive manner.
OUR MISSION AND VALUE
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Our company philosophy is based on "omotenashi" as a service, which means "hospitality" in Japanese.
• Always think of the customer’s perspective
• Full compliance
• Always do our best
• Punctuality, follow timely manner
• Positive contribution to society
COMPANY PROFILE
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tele-net America Corporation
DIRECTOR
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PRESIDENT Hiroyuki Takahashi
DIRECTOR Kazuaki Meguro
CONTACT US
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Toll Free +1(844)-370-7222
info@ustele-net.com
info@tele-net.co.jp
SECRETARY OF STATE
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State of Washington
900 108th Avenue NE,
Bellevue, Washington 98004
SAN JOSE OFFICE
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5201 Great America Pkwy. Suite 320
Santa Clara, California 95054
TEL (408)-703-7222
LOS ANGELS OFFICE
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19800 MacArthur Blvd. Suite300
Irvine, California 92612
TEL (213)-616-7222
SAN FRANCISCO OFFICE
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665 3rd St, San Francisco,
California 94107
(415)-466-7222
Company's HISTORY
OPENS UP A NEW OFFICE
Opened San Jose and Los Angels office.
Jul, 2015
OPENS UP A NEW OFFICE
Opened San Francisco office.
Oct, 2015
OPENS UP A NEW OFFICE & CORPORATION
Founded Cebu tele-net Philippines Corporation in PHILIPPINES CEBU.
Sep, 2013
OPENS UP A NEW OFFICE & CORPORATION
Founded tele-net America Corporation in San jose and Los Angels ,Seattle. Secretary of State of the State of Washington.
Jul, 2015
OPENS UP A NEW OFFICE
Opened the office in CHINA DALIAN.
Apr, 2012
START UP A tele-net
Founded"OHT Japan Co.,Ltd." with capital investment of \10,000,000.
March, 1994
WHY CHOOSE tele-net
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OUR JAPAN INSPIRED
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We have over 20 years of experience in the professional business outsourcing industry and pride ourselves as the ultimate customer service-oriented "Japan quality" contact center.
We will represent your business and always go the extra mile to ensure your customers are getting the best service.
OUR COMMUNICATION
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We deliver heart-to-heart interactive communications while placing a solid emphasis on dialogue messaging and professionalism.
OUR FLEXIBILITY
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We go above and beyond to tailor our services towards the unique needs of our customers. It is this level of detail and personalization that places us above our competitors.We can provide our 24/7 capability & expertise and handle your customer service needs whether they are small, medium or large projects.
OUR GREAT SUPPORT
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We offer live call agents available for any time zone around the world 24/7. No matter what your business needs, all of our live call agents will provide courteous and professional telemarketing services. Our agents will become an extension of your business and add value to your brand, product and services.
OUR MIND
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We take time to really get to know your business and develop a program that puts your customers first. We will integrate your corporate principles and values, and ensure that we deliver your message and follow your company’s ethos as we communicate with clients on your behalf.
OUR COST
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"Regardless what your clients’ needs are
– outbound, inbound, chat, email support or a combination of these services,Inexpensive, all-in pricing.
Corporate Social Responsibility
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We strive to be a model corporate citizen, and recognize the responsibility to work in partnership with the communities in which we operate.
Some initiatives that Tele-net has undertaken to make a positive contribution to society include:
- volunteer work and support for a local orphanage.
- emergency relief efforts and tree planting for areas that have been stricken by natural disasters.
- supporting and collaborating with local businesses and business leaders.
- We donate part of the profits through ratary club.
We feel that through volunteer work, our employees will have a truly eye-opening and rewarding experience, since this experience will also enrich our employees sense of customer service in our day-to-day interactions with our clients.
